Josephine Gagan

New Zealand Health Group - Managing Director of New Zealand Health Group

Profile

Josephine is the Managing Director of New Zealand Health Group, the country’s largest provider of Home and Community Support Services, rehabilitation and behavioural support, health staffing, and training that employs over 10,000 caregiving, nursing and other health professional staff.

A prominent industry leader and a champion for delivering high-quality care and support to ensure all New Zealanders are able to recover and stay well in their own homes, Josephine’s focus is on enhancing the customer journey through the implementation of technology-driven innovations and world-class healthcare services.

With over 30 years of leadership experience, Josephine has extensive relationships with funders, service providers, and community stakeholders across Home and Community Support Services, Disability, Wellness and Rehabilitation sectors.

She is passionate about the Kaiāwhina workforce and has played an integral role in ensuring that the sector’s workforce has the skills, training, and qualifications to support the future needs of the sector. In addition, she has been a key leader in driving engagement with District Health Boards, ACC, and the Ministry of Health to develop and implement new service delivery models which use the Kaiāwhina differently and more effectively, where qualifications are reflective of the strategic changes.

Firm Profile
New Zealand Health Group is the country’s largest national provider of home and community support services, disability support, rehabilitation, mental health and behavioural support, health staffing, workplace support, and training.
We are your locals with a passionate team of over 10,000 Carers and Support Workers, Nurses, and other Health Professionals – all working together to provide nearly 200 services in almost every corner of Aotearoa to over 30,000 New Zealanders.
Our goal – to propel our industry into a new era of world-class quality care and make our wide range of innovative services accessible to all New Zealanders, tailored to support individual needs and self-directed care.
We are here to work with you and for you. Together, let’s support our communities.

Happiness, Independence and a sense of belonging. Important things, and things most of us take for granted. But over 30 years ago, these most basic human rights were, without thinking, being denied to some of our most vulnerable. Instead, our frail and aged, our disabled and mentally challenged were all too often institutionalised, marginalised, forgotten.
But not by everyone.

Because the people who make up New Zealand Health Group now, saw a better way, way back then.

We decided to do something about it. So, we built healthcare organisations that brought many of those in need out of the dark days and into a brighter future with increased home care, delivering the feeling of community and independence everyone deserves.
We started educating care givers in best practices and began providing them with better resources. What was a challenge to the status quo became innovation, vision turned into reality.

And how that reality has blossomed.

Like-minded, smart and savvy operators each with a desire to deliver quality care brought new services into the fold. In-home nursing, rehabilitation, behavioural support, all helped expand on a healthcare service that has continued to benefit from the passion and expertise the people that now make up New Zealand Health Group have brought to the industry. Relentlessly pursuing better

techniques and systems with the goal of being and providing the very best. Because when it comes to caring for our loved ones, only the very best is good enough. It’s time to set the bar as high as it can go.

We’ve done it before. In fact, we’ve never stopped doing it.

Leading from the front, with the wind in our sails and a driving passion to be the best. Because we know, that by bringing all our years of know-how and nurturing together, in one powerful force for good, we will deliver those in need and their families, a healthcare system that will be the envy of the world.
We’re New Zealand Health Group.

And we’re here to propel our industry into a new era of first-class quality care.