James Thorburn

City and County Healthcare Group Ltd - CEO of City and County Healthcare Group Ltd

Profile

James joined the group in May 2017 from Serco, where he was responsible for national and local government services and international business development. He brings a broad range of skills to City and County’s senior management team. James will focus on consolidating the group’s market-leading position and investing in the workforce as well as developing the group’s offerings in the care-at-home and complex nursing care markets. He will also work to support the health and social care integration agenda at a critical time for the sector.

Firm Profile
City & County Healthcare Group is the largest provider of community-based home and social care services in the UK. Every day, our companies help thousands of people with a wide variety of care needs to live independently at home.

Established in 2009, we’ve continued to grow steadily, both by acquiring companies of all sizes and winning new business. The majority of our services are commissioned by local authorities (or health and social care trusts in Northern Ireland). But, we also provide services to NHS commissioners along with a growing number of private individuals.

Our success has hinged on our commitment to delivering the highest-quality services whilst offering the public purse great value for money.

Our Services
Our operating companies collectively support tens of thousands of people across the UK, helping them live independently through a range of care support services.

Elderly care
Sooner or later, most of us will need some sort of help to maintain our independence as we grow older. Supporting older people with daily living needs, and personal care in particular, is the bread and butter of most of our businesses. Our care workers travel around local communities helping people over 65 to get up in the mornings, wash, dress, prepare and eat meals and take their medicines.
Our operating companies take pride in providing a flexible and outcomes-focused service. To this end, as with meeting personal care needs, we offer support with practical tasks such as shopping, laundry, housework and managing personal affairs. We also help older people to get out of the house and maintain social contact with family and friends, reducing isolation that can affect older people living in the community.

Care support for younger adults
Across the UK, we support hundreds of younger adults with physical disabilities, mental health issues or learning disabilities, helping them lead as normal lives as possible.

Complex care and live-in services
Some of our operating companies specialise in providing complex care support to people with profound or multiple disabilities. These types of services are typically intensive and may include healthcare and/or nursing support. A number of such services are provided on a round-the-clock or live-in basis.

Support for disabled children
Selected operating companies provide tailored care support for children and young adults with disabilities. Such services range from personal care to support with activities outside the home in assisting our younger clients in having the best start to life they can.