CEO Today - Healthcare Awards 2022

health and wellbeing. At LifeSpeak, we’ve been helping organizations drive that change internally for years. Education will always be the vital first step in enabling people to make meaningful changes in their lives, and LifeSpeak helps them do just that. A hands-on approach you can count on Our approach to account management sets us apart, whether you’re looking to integrate LifeSpeak’s exclusive solution into an existing program or launch it as a standalone platform. This flexible, dedicated approach is just one of the reasons we have a 94% client renewal rate. Most of us understand the value of educating ourselves when an issue arises. But often, life gets in the way. That’s why your dedicated account manager creates relevant launch communications to ensure your employees understand everything LifeSpeak has to offer, as well as ongoing communications toencourage usage. We provide everything you need to help your employees stay on the right track. You want to understand how you can help your employees. Once LifeSpeak is up and running, you’ll receive detailed usage reports that include meaningful metrics and data that can be shared with internal stakeholders and decision makers. The data, while aggregate, provides a clear window into the issues your employees care about most – allowing you to further customize your LifeSpeak content library and your overall wellness program. We’re serious about protecting your employees’ privacy. We do this by not requiring personal information to use the platform. Participants can access information anonymously without worrying about being monitored. Any usage information received by the company is aggregated at the overall group level. Our values Exceptional customer service We know you are busy. That’s why we ensure your dedicated account manager is there to implement, customize, and support you the whole way. Innovation We look for better ways to provide high-quality, engaging education to help people solve tough problems. Strong relationships Wework hard tomaintain collaborative relationships with leading experts. That’s how we ensure our proprietary collection of content and tools is making a difference in people’s lives. Believing in ourselves We go to work each day knowing what we do is truly helping people. This is what drives us to do better and be better. Teamwork We support, respect, and care for one another to ensure we create an environment we all want to be in – one of trust, warmth, and cooperation. Continuous improvement We never stop learning, and never stop going above and beyond what is expected by our clients and our teammates. www.lifespeak.com CEO Today Hea l thcare Award s 2022 - CANADA - - 39 -

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