CEO Today Healthcare Awards

www.ceotodaymagazine.com CEO Today Healthcare Awards 2019 61 USA FIRM PROFILE Through our exceptional health care services, we reveal the healing presence of God. SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s nearly 40,000 employees and 11,000 providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve. With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 290 physician offices and other outpatient and virtual care services, 10 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. Values Inspired by our founding religious sisters, we value the sacredness and dignity of each person. Therefore, we find these five values consistent with our heritage and ministry: • Compassion We reveal the healing presence of God through compassionate care focused on the fullness of the person. • Respect We respect life at all stages and promote the dignity and well-being of every person. • Excellence We provide exceptional care and service through employees and physicians dedicated to our Mission. • Stewardship We use financial, human and natural resources responsibly and care for the environment. • Community We cultivate relationships that inspire service and promote justice in our organization and throughout our communities, with special concern for the poor and marginalized. SSM Health’s Quality Principles • Patients and other customers are our first priority. • Quality is achieved through people. • All work is part of a process. • Decision-making by facts. • Quality requires continuous quality improvement. Vision Through our participation in the healing ministry of Jesus Christ, communities, especially those that are economically, physically and socially marginalized, will experience improved health in mind, body, spirit and environment within the financial limits of the system. LAURA S. KAISER CEO of President/Chief Executive Officer of SSM Health ABOUT LAURA KAISER Ms. Kaiser joined SSM Health as President/CEO in May 2017, bringing 30+ years of experience in health care strategy, improving clinical quality, fueling innovation, managing operational performance and growth, leading change management and successfully facilitating health care integration. Ms. Kaiser previously served as Executive Vice President and Chief Operating Officer for Intermountain Healthcare. She also served at Ascension Health in a number of senior leadership roles including Regional Executive for the Gulf Coast/Florida region and President/CEO at Sacred Heart Health System in Pensacola, FL. Ms. Kaiser currently serves on the boards of the Catholic Health Association, Nuance Communications and the Scottsdale Institute, and is a member of the American Hospital Association Health Strategy & Innovation Committee and the St. Louis Regional Business Council. She earned a Bachelor of Science from the University of Missouri, a Master of Business Administration and a Master of Healthcare Administration from Saint Louis University. Ms. Kaiser is a Fellow of the American College of Healthcare Executives, and in 2018 was named one of the “100 Most Influential People in Healthcare” by Modern Healthcare magazine.